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Managing diversity in corporate America: an exploratory analysis

Managing diversity in corporate America: an exploratory analysis

Marquis, Jefferson P

Managing diversity has become a primary concern of top U.S. corporations. In this paper, the authors develop a fact-based approach to modeling diversity management. They use the model to determine whether diversity-friendly corporations really do stand out from other companies by analyzing the strategies pursued by 14 large U.S. companies recognized for their diversity or human resource (HR) achievements. Finally, to understand whether best practices alone make a company diversity-friendly, they compare a number of characteristics of best diversity companies, best HR companies, and other companies, using quantitative and qualitative methods. They find that firms recognized for diversity are distinguished by a core set of motives and practices that resemble those presented in the best-practices literature, but that best practices per se may not enable a company to achieve a high level of diversity. Contextual factors, such as industry affiliation and company size, may be as significant as strategic factors in influencing the extent of a company's diversity

eBook, Electronic resource, Book. English. Electronic books.
Published Santa Monica, CA : RAND 2007

This resource is available electronically from the following locations


Statement of responsibility: Jefferson P. Marquis [and others]
ISBN: 0833043056, 0833044397, 6611430210, 9780833043054, 9780833044396, 9786611430214
Note: Includes bibliographical references (pages 33-34).
Note: Print version record.
Physical Description: 1 online resource (ix, 34 pages).
Series: Occasional paper ; OP-206-RC
Subject: BUSINESS & ECONOMICS Workplace Culture.; Diversity in the workplace Management.; United States.; Diversity in the workplace United States Management.; BUSINESS & ECONOMICS Human Resources & Personnel Management.
Series Title: Occasional paper (Rand Corporation) ; OP-206.
Local note: JSTOR Books at JSTOR Open Access


  1. Introduction
  2. The diversity management literature
  3. Does the diversity literature hold up in practice?
  4. Are best practices enough?
  5. Conclusion
  6. Appendix: A. Fortune's criteria for the "best companies for minorities"
  7. B. Diversity manager interview protocol.