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Personal effectiveness

By Murdock, Alexander
Book. English.
Published Oxford : Butterworth-Heinemann in association with the Institute of Management Foundation 1997
2nd ed
This is a guide to personal effectiveness, covering how to be an effective manager, tackle problem-solving, make decisions, set and prioritize objectives...

Communication skills: stepladders to success for the professional

By Ellis, Richard, 1944-
Book. English.
Published Bristol : Intellect 2003
[Pbk. ed.]
Tackling a broad range of different communication skills in careful detail, the book contains valuable recommendations for anyone who has to be highly...

Communicating for managerial effectiveness

By Clampitt, Phillip G
Book. English.
Published Thousand Oaks, Calif. ; London : Sage Publications 2001
2nd ed
This revised and updated edition of Communicating for Managerial Effectiveness analyzes six critical communication challenges faced by most managers,...

Communication crisis at Kent State: a case study

By Tompkins, Phillip K
Book. English.
Published New York : Gordon & Breach 1971

Ongoing crisis communication: planning, managing, and responding

By Coombs, W. Timothy
Book. English.
Published London : SAGE 2007
2nd ed
This is an examination of how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an...

Contemporary business communication

By Ober, Scot, 1946-
Book. English.
Published Boston : Houghton Mifflin 2001
4th ed., instructor's annotated ed

The listening leader: powerful new strategies for becoming an influential communicator

By Harris, Richard M., 1938-
Book. English.
Published Westport, Conn. : Praeger ; Oxford : Harcourt Education [distributor] 2006
'The Listening Leader' introduces tools and techniques for developing exceptional listening skills, to improve communication at work and beyond. Integrating...


By Stanton, Nicki
Book. English.
Published Basingstoke : Macmillan Education 1990
2nd ed, fully rev. and updated
Communication is intended to help anyone who is interested in improving their communication skills and knowledge of the way in which communication functions...

The communicating organisation

By Blakstad, Michael
Book. English.
Published London : Institute of Personnel and Development 1995

Making meetings work in a week

By Willcocks, Graham
Book. English.
Published London : Hodder & Stoughton 2000
Meetings can be a powerful way of making progress in a team or on a project, or else they can be a waste of time and energy. This text sets out practical...
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