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Communicating for managerial effectiveness

Communicating for managerial effectiveness

Clampitt, Phillip G

This revised and updated edition of Communicating for Managerial Effectiveness analyzes six critical communication challenges faced by most managers, and offers practical strategies. New to this edition is: greater emphasis on successful implementation; more insight into how to manage the relationship between data, information, knowledge and action; improved advice on how to strategically communicate about organizational changes; a discussion on the impact of the Internet; and a web site including exercises and case studies

Book. English.
2nd ed.
Published Thousand Oaks, Calif.; London: Sage Publications, c2001

Available at Sheppard-Worlock Library.

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Statement of responsibility: Phillip G. Clampitt
ISBN: 0761921532, 9780761921530
Note: Includes bibliographical references and index.
Note: MGT.
Note: 414382 transferred from SWL to SJR 17.01.02.
Note: 414383 transferred from SWL to St Marys 17.01.02.
Note: URBUS.
Note: UMBUS.
Note: Previous ed.: 1991.
Physical Description: xiii, 287 p. : ill. ; 26 cm.
Subject: Communication in management.


  1. IntroductionHow Managers CommunicateWhat Is Communication
  2. Anyway?Communicating the Corporate CultureManaging Data
  3. Information
  4. Knowledge and ActionCommunication ChannelsPerformance FeedbackCommunicating ChangeInterdepartmental CommunicationCommunicating the Innovative SpiritCommunication EthicsConclusion


"This book is a delightful departure from traditional communication texts. Clampitt's metaphors make it easy for my MBAs to appreciate the need to communicate in order to manage effectively. MBAs will be even more delighted with this second edition because it more specifically focuses on how to strategically and effectively manage communication issues they regularly confront." 


"By ingeniuosly weaving together his consulting experiences, research findings, and practical models, Clampitt designs compelling solutions to organizations' most vexing communication concerns. A must read for executives and aspiring managers."