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Glasgow School of Art

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By Penin, Lara
Paperback. English.
Published London: Bloomsbury Visual Arts, 2018
A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field...

By Young, Laurie, 1955-
Book. English.
Published Hoboken, N.J.: Wiley; Chichester: John Wiley [distributor], 2008
Laurie Young takes the reader through the logical steps of changing a business from a product creator to a service provider. It is written from a marketing...

Paperback. English.
Published London: Bloomsbury Academic, 2017
Service design is the activity of planning and organising people, infrastructure, communication and material components of a service in order to improve...

Hardback. English.
Published London: Imperial College Press; Hackensack, NJ; London: Distributed by World Scientific Publishing Co., c2006
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